This app will allow you to view who is calling you, provide you with visual voicemail and see your call history from a simple to use window.

Choose your Operating System

Click on the tabs below for your operating system

Step-by-step guide

  1. Add the Mitel Connect Chrome Extension: https://chrome.google.com/webstore/detail/mitel-connect/dnnmgcbgmfoeifpcmlligbagoiijmepj
  2. Click Add extension
  3. Click on the Mitel Connect extension icon
    1. Enter your email address
    2. Enter your computer password
    3. Click Show Advanced
    4. Enter shoretel.sw.site
    5. Click Remember me
    6. Click Login
  4. The main Mitel Connect window shows

Step-by-step guide

  1. Your work computer is setup to automatically load and login to Mitel Connect when you log in.

The power of Mitel Connect in your pocket.

  • Make and return calls using our district phone numbers
  • Transfer your callers to colleagues
  • Listen to voicemails and return calls with one tap
  • Set your availability state and let others know how to contact you

How it works

  1. When the Mitel Connect for mobile app is open and connected to our system, you can make and receive calls using your desk phone from anywhere.
  2. When someone calls your desk phone, the Mitel Connect app will ring (your desk phone will ring too, but you're not there! Don't put your phone into a do not disturb mode or you won't get calls!).
  3. When you call someone using the Mitel Connect app, the school system will dial the outside number and the receiving caller will only see the school's phone number and caller ID.
  4. You can dial your coworkers extension using the app to be connected through our phone system as an alternative to Zoom.

  1. Download the app for your respective device using the buttons above
  2. Open the app and login using these details:
    • Username: your email address
    • Type of Service: MiVoice Connect (Premise)
    • Server address: phone.sw.wednet.edu
    • Password: your Windows/computer/laptop password
  3. When prompted about a Certificate Error, press Accept
  4. Press OK when your phone is provisioned

The power of Mitel Connect in your pocket.

  • Make and return calls using our district phone numbers
  • Transfer your callers to colleagues
  • Listen to voicemails and return calls with one tap
  • Set your availability state and let others know how to contact you

How it works

  1. When the Mitel Connect for mobile app is open and connected to our system, you can make and receive calls using your desk phone from anywhere.
  2. When someone calls your desk phone, the Mitel Connect app will ring (your desk phone will ring too, but you're not there! Don't put your phone into a do not disturb mode or you won't get calls!).
  3. When you call someone using the Mitel Connect app, the school system will dial the outside number and the receiving caller will only see the school's phone number and caller ID.
  4. You can dial your coworkers extension using the app to be connected through our phone system as an alternative to Zoom.

  1. Download the app for your respective device using the buttons above
  2. Open the app and login using these details:
    • Username: your email address
    • Type of Service: MiVoice Connect (Premise)
    • Server address: phone.sw.wednet.edu
    • Password: your Windows/computer/laptop password
    • iPhone users: enter your personal phone number (it is never used, but is required)
  3. When prompted about a Certificate Error, press Accept
  4. Press OK when your phone is provisioned